E-mail Help
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Co-Pilot Support
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We value our customers and your Internet experience is very important to us. Our office hours are 8:00am to 5:00pm Monday to Friday. Phone numbers are listed below. Outside office hours we answer calls on our cell phones if we are available. If you reach the answering machine please leave a message with your phone number and we will contact you as soon as possible.

Hate automated phone systems? We do too - and we try to make ours as painless as possible. If you want to reach someone right away just hit 0 at any time - it will ring all of the office phones and then start trying cell phones.

If you hear the 'all support representatives are busy' hold message it means that at least one of us is on the phone with a customer. It won't last longer than 5 minutes before starting to search cell phones. If you want to leave a message you can hit 9 at any time during the hold.

support@amplex.net is our preferred address for support requests. Messages sent to support reach everyone on our support team - so you are not waiting for an individual who may be out of town or on vacation.

We now have a Network Log for information about new services, outages, and general information. We invite you to not only read the posted articles, but post questions and comments of your own.